Privacy Policy

At DUGUXOA, accessible through our website, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit or interact with our website. By using our website, you acknowledge the practices described in this policy.

This policy applies to information collected through our website, contact channels, and related online services. It does not apply to third-party websites or services that may be linked from our website.

Data Collection

We may collect personal information that you voluntarily provide to us. This may occur when you contact us, submit an inquiry, subscribe to communications, or otherwise communicate with us. The information collected may include:

• Your name;
• Email address;
• Telephone number;
• Details included in your message or inquiry; and
• Any other information you choose to provide.

We may also automatically collect limited technical information when you visit our website. This may include your IP address, browser type, device information, operating system, referring website, pages viewed, and the date and time of your visit. This information is generally used in aggregate form to help us understand website usage and maintain reliable performance.

Use of Data

We use collected information only for legitimate and necessary business purposes. Depending on how you interact with us, your information may be used to:

• Respond to questions, messages, and support requests;
• Provide, maintain, and improve our website and services;
• Communicate with you about relevant updates or administrative matters;
• Monitor website performance, security, and functionality;
• Prevent fraud, misuse, unauthorized access, and other unlawful activity; and
• Comply with applicable legal and regulatory obligations.

We do not sell or rent your personal information to third parties. We may disclose information to trusted service providers that assist with hosting, website maintenance, security, analytics, communications, or other business operations. Such providers may process information only as necessary to perform services on our behalf and are expected to handle it securely.

Cookies

Our website may use cookies and similar technologies. Cookies are small text files stored on your device that help websites remember preferences, understand usage patterns, and provide essential functionality. Some cookies may be necessary for the website to operate, while others may support analytics, performance monitoring, or user preferences.

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect the availability or functionality of some website features. Where required by applicable law, we will request your consent before placing non-essential cookies on your device.

Third-Party Links

Our website may contain links to third-party websites, platforms, or services, including social media services such as X. These external websites operate independently and have their own privacy policies and terms of use. We are not responsible for the content, security, or privacy practices of third-party websites.

We encourage you to review the privacy policies of any external website before submitting personal information or using its services.

Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, loss, or destruction. These measures may include access controls, secure communications, monitoring, and appropriate administrative safeguards.

However, no method of transmission or electronic storage is completely secure. Although we work to protect your information, we cannot guarantee absolute security. You should take appropriate precautions when communicating sensitive information online.

User Rights

Subject to applicable law, you may have rights concerning the personal information we hold about you. These rights may include:

• Requesting access to the personal information we process;
• Requesting correction of inaccurate or incomplete information;
• Requesting deletion of personal information in certain circumstances;
• Requesting restriction of processing;
• Objecting to certain types of processing; and
• Requesting a copy of your information in a portable format where applicable.

You may also have the right to withdraw consent where processing is based on consent. Withdrawing consent does not affect the lawfulness of processing carried out before withdrawal. To exercise your rights, please contact us using the details below. We may need to verify your identity before completing a request.

Contact

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or would like further information about our data practices, please contact us:

• Email: [email protected]
• Phone: +49 593 3120
• Address: 57 Highland Drive, Germany
• Social/X: https://x.com/

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Any revised version will be published on this page with an updated effective date where appropriate. We encourage you to review this page periodically.